Is this your first visit?

For a more accurate look at your usual scalp and hair condition, and to avoid shampooing twice within a short time, we recommend arriving without washing your hair. Water Spa courses include shampooing; Dry Head Spa uses neither water nor shampoo.

One vehicle may parallel park directly in front of the shop. Please park close to the shop's glass frontage without blocking other vehicles. Do not use the resident-priority spaces across the street, as complaints or towing may result. If you plan to drive or park, select the vehicle and parking option when booking; parking may be unavailable without advance notice.

YOONSI is a compact, one-person studio. You cannot enter while the previous guest is being served or the next appointment is being prepared, so please arrive exactly at your reserved time. If you arrive early, please take a short walk nearby or wait at a café.

Guests of any age or gender are welcome. For safe and comfortable care, we check whether you can remain lying down, your condition that day, and the condition of the treatment area. We may adjust the course or reschedule depending on your condition.

Except for two-person sequential reservations, accompanying guests cannot wait inside the shop. Please use a nearby café.

You may bring a pet if you let us know before booking. The shop does not provide pet pads or water bowls, so please bring anything your pet needs. Dogs that frequently have accidents must wear a diaper. Because a pet may react to unfamiliar sounds and affect the service or your rest, we will confirm these points with you in advance.

General and gift-certificate guests pay a ₩30,000 deposit per person. If payment is not confirmed within two hours of the request, it is cancelled; please make a new reservation. Changes or cancellations are accepted until 17:00 on the day before a weekday reservation, or until 17:00 two days before a weekend or public-holiday reservation. After the deadline, ₩30,000 is deducted from the deposit or Membership balance.

Please submit a separate Naver reservation for each guest. You may visit on the same day, but YOONSI is a one-person studio, so services are provided one guest at a time in sequence.

Please tell us you will use a gift certificate when booking, and be sure to bring the physical card with you. A separate ₩30,000 deposit is required. After you attend and complete the service, the deposit is returned in full once the physical card has been collected or the remotely issued certificate has been marked as used in our records.

Calls are difficult to answer during a service. Please send an SMS to our official number; text messages are checked first. You may also use the KakaoTalk channel, Instagram DM at @yoonsinatural, or Naver TalkTalk. We reply in order during business days and operating hours, and calls may also go unanswered on closing days or outside operating hours.

Hair-length surcharges are ₩20,000 around the shoulder blades, ₩30,000 around chest length, and ₩40,000 at waist length. Hair extending below the waist may be difficult to accommodate. There is no hair-length surcharge for Dry Head Spa.

Please tell us about any aroma allergy before booking. After checking the ingredients and your condition during consultation, we can omit the relevant aroma, substitute another one, or provide the service without any aroma when necessary.

Optional conversation and preference consultation can be kept to a minimum. However, we confirm essential safety information with every guest, including allergies, pregnancy, your condition that day, ability to remain lying down, and the condition of the treatment area.

A service may be limited or rescheduled if you cannot maintain a safe and comfortable position; have difficulty breathing while lying on your back; are in late-stage pregnancy or near your due date; have a fever, potentially contagious illness, or significant decline in condition; have consumed alcohol; have inflammation, infection, bleeding, or an open wound in the treatment area; received surgery, laser treatment, a skin procedure, an injection, or another medical procedure in the area that day; have an allergy to aroma or cosmetic ingredients; have hair extending well below the waist; or are recovering or receiving treatment under medical advice to rest. Please tell us before booking if any of these apply, and we will discuss the safest available option. YOONSI does not provide services while the guest lies on their side.

We accept cards, cash, bank transfers, and Zero Pay. Selected mobile payments, including Naver Pay QR, are supported; Kakao Pay is not currently available.

윤시는 비밀번호 대신 이메일로 받은 링크로 로그인해요. 링크는 안전을 위해 15분 동안 한 번만 쓸 수 있고, 가장 최근에 받은 링크만 유효합니다. 메일이 보이지 않으면 스팸함을 먼저 확인해 주세요. 재발송은 1분 뒤부터 다시 요청할 수 있고, 구글·네이버·카카오 계정으로도 로그인할 수 있어요.

마이페이지의 회원 정보 화면에서 언제든 직접 탈퇴할 수 있어요. 탈퇴하면 이메일·닉네임 등 개인정보는 바로 삭제됩니다. 다만 사용하지 않은 선물권이나 멤버십 잔액이 남아 있으면 소중한 권리를 지키기 위해 탈퇴가 잠시 보류돼요. 샵으로 문의해 정산을 마치면 바로 진행됩니다.

더 안전한 서비스를 위해 잠시 시스템을 점검하는 중이에요. 보통 오래 걸리지 않으니 잠시 후 다시 방문해 주세요. 점검 중에도 예약과 문의는 안내 화면에 있는 네이버 예약·카카오톡 채널 링크에서 그대로 이용할 수 있습니다.